Hello, and welcome to Makeupbooks.com, the only place where you can find make-up related books, videos, accessories, and, of course, Make-Up Artist Magazine itself, all in one easy online shopping location! Recommended Shipper: UPS is the shipper we recommend because of their reliability and service, however we recognize that price is a concern for our customers, so we have DHL as a shipper in an attempt to find the lowest prices for you. Shipping and Tax on Domestic Shipments: Make-Up Artist Magazine will add a shipping charge for all items shipped. Tax will be added to orders being shipped in Washington State. If you would like your shipments sent via a faster service than ground, or if you would like an estimate on U.S. Postal Service shipping please email us at store@makeupmag.com, or call us at (360) 882-3488 and we would be happy to help you. Shipping and Tax on International Shipments: We’ve changed our shipping procedures for shipments outside the U.S. WE DO NOT COVER THE CUSTOMS CHARGES ON PACKAGES SHIPPED OUTSIDE THE U.S. You may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Contact your local customs office for further information. Also when ordering from our store, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. If you have any questions please contact us at the numbers listed below. Also, your privacy is important to us, and we know that you care about how information about your order is used and shared. We would like our international customers to be aware that cross-border shipments are subject to opening and inspection by customs authorities. Also, we may provide certain order, shipment and product information, such as price and title, to our international carriers, and the carriers may then communicate such information to customs authorities in order to facilitate customs clearance and to comply with local laws. Return Policy: Make-Up Artist Magazine will, at its discretion, return, refund, or exchange unsatisfactory items that are undamaged, but will not refund the original shipping charges or pay the shipping charges to have these items returned to us. We are happy to replace or refund items that are received damaged or in poor condition at no additional cost. Proof of damage may be required. All returns must be made within 30 days after receipt of the item. To return, exchange, or refund an item, please email us at store@makeupmag.com or call us at (800) 805-6648 or (360) 882-3488. Make-Up Artist Magazine 4018 NE 112th Ave D-8 Vancouver, WA 98682 USA (800) 805-6648 (360) 882-3488 store@makeupmag.com We do our best to ship your order as soon as we receive it, however, orders can take several weeks to process if an item is out of stock. Once shipped they take 5-7 business days to be delivered. If you are having trouble with this site, feel free to order by phone at (800) 805-6648 or (360) 882-3488 and one of our staff members will be happy to assist you. If you have any further questions please contact us.